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360 DEGREE FEEDBACK

Case Study: Measuring Leadership Effectiveness and Service Excellence Using 360 Degree Feedback at Ratner Companies

The largest privately-held chain of salons in the country, Ratner Companies operates Hair Cuttery (company-owned and franchised), BUBBLES, Salon Cielo and Spa, ColorWorks, and Salon Plaza. With nearly 1,000 salons, Ratner Companies supports more than 12,000 Stylists across 19 states. Visit Ratner companies at http://www.ratnerco.com.
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360 DEGREE FEEDBACK

Deal Us In: Everyone Wants in on the Performance Appraisal Process Action

As our clients gear up for the year-end performance appraisal process, we are frequently asked whether other stakeholders should participate in the feedback process. As more and more managers are taking on a larger span of control they often have less of a direct opportunity to observe the performance of each and every employee throughout the year. As you can imagine, this situation can result in a less-than-meaningful performance appraisal discussion. Add to this the fact that more employees are working in a team environment and therefore have the perfect opportunity to observe the performance of their peers and provide valuable feedback on strengths and development areas.
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360 DEGREE FEEDBACK

viaPeople Insight - July, 2011

The July, 2011 edition of viaPeople Insight brings together a collection of thought provoking and informative blog articles on 360 degree feedback and evaluation.  360 Degree Feedback - Worth the Hard Work: Learn to help your leaders clearly identify strengths and development needs from their feedback. Read the article.
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360 DEGREE FEEDBACK

360 Degree Feedback - Worth the Hard Work!

Let's be honest, receiving the results of 360 degree feedback for the first time can be a bit like walking into an "End of Season" sale.  Racks and racks of items as far as the eye can see....you might even experience a bit of vertigo!
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360 DEGREE FEEDBACK

The 360 Degree Feedback Tug of War

The 360 Degree Feedback debate rages on..... In a recent blog post, 4 Risks of Linking 360-Degree Feedback to Performance Appraisal and/or Compensation, the author makes the argument that 360 degree feedback cannot be used for performance appraisals or compensation. She makes several points, including:
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360 DEGREE FEEDBACK

Top 10 List - Reasons for Rejecting 360 Degree Feedback

Feedback is a Gift! I am sure that we have all heard that saying or even said it a few times ourselves.  Receiving 360 degree feedback can be a powerful developmental action, but that does not preclude individuals from having defensive reactions when they receive their feedback summary.
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360 DEGREE FEEDBACK

Using 360 Degree Feedback & Workforce Analytics to "Clone" Top Talent

Ever wish you could clone your best and brightest? Until we figure out those messy scientific, legal and ethical issues, it’s probably best to use human capital intelligence instead.
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360 DEGREE FEEDBACK

Select Smart: How to Choose 360 Degree Feedback Raters.

One of the key benefits of 360 degree feedback is the ability to gain perspective from a wide variety of sources.  As a result, the selection of raters for 360 degree feedback is important to ensure the acceptance of feedback and ownership over future development. 
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