viaPeople, Inc. (“viaPeople”) is committed to protecting the privacy of your personal information while using our website ( or while using the web applications ( to access the viaPeople software. viaPeople has therefore established this web privacy policy statement to assist you to understand how viaPeople collects and uses personally identifiable information if and when you use our website or provide information to us in connection with your visit. By using our website, you are agreeing to the collection and use of personal information in the manner described in this privacy statement. Although viaPeople has never been required to release information without an individual’s permission, we acknowledge that in the extremely rare case of a court order, we might be compelled to do so.

European Union General Data Protection Regulation

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viaPeople complies with all of the requirements of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR). viaPeople is in full compliance with all GDPR regulations regarding privacy, notification, record keeping, and all other requirements of the regulation. The Information Security Management System is documented according to ISO27001 standards, and policies are strictly monitored for compliance. To report any issues regarding personal privacy, click here.

Privacy Shield

viaPeople no longer relies on the Privacy Shield as a transfer mechanism for data transfers due to the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield no longer being considered valid as a result of the Schrems II decision issued by the European Court of Justice on July 16, 2020. viaPeople continues to commit to the principles of the Privacy Shield Framework.

Human Trafficking and Slavery

viaPeople, Inc., as a socially responsible entity, ensures that no human trafficking or slavery exists internally or in our supply chain. We remain in compliance with the UK Modern Slavery Act 2015.

Website vs. Web Applications

We maintain a marketing and general information website,, for the purpose of publishing marketing and general business communication. The applications, where we provide services in the area of human resources, are located in a number of domains under the base domain

Web Applications Data Collection

Our web applications collect information about our customers’ employees, including title, reporting hierarchy, and basic identifying information (e.g., name, email address, user ID). By using the applications, we may also accumulate textual and numeric indications of employee performance. We do not receive or store any financial or government-identifying information. The information is used within the applications to assist the customer with personal performance feedback, managing goals, and similar human resource assessments.

Customers may also provide certain demographic information, such as gender and age, about the customer’s employees. This information may be sent back to the customer in the form of individual or aggregated reports. viaPeople does not process this information for any other purpose.

Information provided is accessible only to the customer's employees and management team. viaPeople accesses and uses this information only to support the functions contracted by our customers. There is no data sharing across customers or to any third parties.

All data entering or leaving our applications are encrypted using industry-standard secure sockets. viaPeople also maintains strict rules regarding the security of all customer data and remains successful at maintaining the confidentiality of all customer information. viaPeople commits to informing the HR personnel of our customers if at any time a security breach occurs which has the potential to compromise customer data.

All data is maintained in a secure system, encrypted at rest, and made available only within a customer’s environment. No customer information will be disclosed to any other entity by viaPeople. However, all information provided (except the identity of the author in the case of anonymous feedback) is made available to our customer, the employer.

viaPeople also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

You have access to data pertaining to you as defined by our customer (your employer), and in coordination with our customer, any inaccurate data will be promptly corrected. viaPeople acknowledges that EU individuals have the right to access the personal information/data that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should click here to contact us. If requested to remove data, we will respond within a reasonable time frame. You may also email our EU representative at

We will provide an individual opt-out or opt-in choice before we share their data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. Individuals have an opportunity to opt out of using viaPeople applications. The customer will establish the language and interface for the end-user (employee) to opt out.

Website Data Collection Overview

Our server software gathers, in log files, general demographic information from all users of our website. For each visitor to the viaPeople website, our web server automatically recognizes the visitor’s domain name, browser type, operating system, referring domains, entry page, exit page, and average time on the website. This information is used for internal purposes only to help us improve our website and better understand our visitors’ needs.

We currently contract with several online partners to help manage and optimize our Internet business and communications. We use the services of marketing companies to help us collect and/or log Internet Protocol addresses, internet domain names, the web browser and operating system used to access the viaPeople website, the files visited, the time spent on each file, and the time and date of each visit. We use web cookies provided by our marketing companies. Cookies are identifiers that can be sent from a website via your browser to be placed on your computer’s hard drive. Thereafter, when you visit a website, a message is sent back to the web server by the browser accessing the website. You may elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of our website. The information collected from the use of cookies is used and analyzed to improve our website. We use cookies to personalize the experience of our visitors; provide support to customers; record visitor preferences; provide personalized and specialized content; record session information; track visitor clickstream behavior throughout the website; and customize site content based on your browser type, operating system, and preferences. By gathering such information to supplement our records, we learn things such as what pages are most attractive to our visitors and which of our products most interest our customers. Although our marketing companies log the information coming from our site on our behalf, we control how that data may and may not be used. If you do not want to help us learn how to improve our site, products, offers, and marketing strategy, you can opt out of this website analysis tool by disabling your cookies. If you disable your cookies, you may still use our website; however, you may not be able to access certain areas within it.

If you choose to receive company or product information, you will need to complete our online request forms. The online forms provide site visitors with an opportunity to request free product downloads and demos, view viaPeople white papers, register for free viaPeople e-guides, and review other content. These forms require your name, company name, email address, company address, and phone number, as well as other information to help us determine and respond to your needs. All information provided by the visitor is voluntary. We use this information to send updates about our company and our products and to contact you if requested or necessary. We also use the demographic information you provide on these forms in connection with studies and reports regarding our website, such as website usage patterns, in order to better understand the needs of visitors to our website. We will not, however, associate any personally identifiable information that you provide with the information in these studies and reports.

Email Addresses ( only)

We do not collect email addresses without the site visitor voluntarily providing us with this information (typically via our online information request form, white paper request form, and other website forms and surveys). We will periodically use your email information for service, sales, support, and marketing purposes. From time to time, we may share your email address with our partner organizations and companies for service, sales, support, and marketing purposes. If you do not wish to receive marketing emails from us or our partners in the future, you may opt out as described below.

Data Security

We use a variety of security measures and employ appropriate physical, administrative, and technical safeguards to protect against the loss or unauthorized use, alteration or disclosure of, or unauthorized access to the personal information under our control. We have licensed the industry-standard Secure Sockets Layer (SSL) technology, which permits encryption of potentially sensitive information such as your name, address, and email address. This will make your information unusable in the event of unauthorized third-party interception. We store this information in a secure environment.

viaPeople personnel with access to this information have been trained and advised of the importance of maintaining the security and confidentiality of such information and of using it only for the purposes described in this privacy statement.

Other than as expressly described in this privacy statement, we will not share personally identifiable information with anyone outside of viaPeople without your prior permission unless we believe in good faith that such release is reasonably necessary to (i) comply with applicable law; (ii) enforce the terms of any of our user agreements; or (iii) protect the rights, property, or safety of viaPeople, our visitors, or others.

In the event your personal information is acquired—or is reasonably believed to have been acquired—by an unauthorized person, and applicable law requires notification to you by viaPeople, viaPeople will notify you of such breach promptly by phone, email, fax, and/or U.S. mail as permitted by law and consistent with the reasonable investigatory needs of law enforcement and/or viaPeople.

Notification of Privacy Policy Changes

viaPeople may amend this privacy statement from time to time. If viaPeople decides to make material changes in the way we use your personal information, we will post the changes on this page so that you always will know what information we collect, how it is used, and when and how it will be disclosed. Your use of the viaPeople website following notice of such change will be deemed acceptance of the revised privacy statement, which may include an application of the new policy to information provided prior to the date of such change.

Choice/Opt-Out and Updating Information

If you receive marketing or similar email messages from us and wish to opt out of receiving such messages, you may simply follow the opt-out procedure specified in such email.

Contact Us

If you have questions or concerns about the privacy policy, please click here to contact us. EU/UK Data Protection Representative: If you have a Data Subject Request, please fill out this form here. You may also contact us by regular mail addressed to viaPeople, Inc.
Attn: Privacy
viaPeople, Inc.
101 Morgan Lane, Suite 208
Plainsboro, NJ 08536
United States of America