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HR SOFTWARE

The Evolution of Employee Performance Management Technology

On August 10, 2011 | By Amanda Seidler
An Interview with Lead Developer, Yuriy Shikhanovich on the evolution of employee performance management technology. Once upon a time, in a dark corner cubicle, across from the fax machine and Goliath copier, sat a young bright-eyed intern sorting through stacks of paper and occasionally stopping to peck some data into Excel 3.1. She feverishly worked to enter the 360 degree feedback results into the spreadsheet so that she could begin analyzing the manager’s data.
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360 DEGREE FEEDBACK

Case Study: Measuring Leadership Effectiveness and Service Excellence Using 360 Degree Feedback at Ratner Companies

On August 9, 2011 | By Karen N. Caruso, Ph.D.
The largest privately-held chain of salons in the country, Ratner Companies operates Hair Cuttery (company-owned and franchised), BUBBLES, Salon Cielo and Spa, ColorWorks, and Salon Plaza. With nearly 1,000 salons, Ratner Companies supports more than 12,000 Stylists across 19 states. Visit Ratner companies at http://www.ratnerco.com.
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COMPETENCY MODELS

Case Study: Fast Tracking Competency Modeling in a Large, Global Retail Company

On August 9, 2011 | By Karen N. Caruso, Ph.D.
BUSINESS CHALLENGE
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SUCCESSION PLANNING

Case Study: Developing a Talent Assessment Program to Groom Future Leaders in a Large Retail Organization

On August 8, 2011 | By Karen N. Caruso, Ph.D.
BUSINESS CHALLENGE The client is a large retail organization with a strong desire to promote potential leaders in the company. The biggest challenge was to first gain a thorough understanding of the talent makeup throughout the company and determine which employees could potentially be promoted into leadership positions in the near future. Given the unique culture within this organization, a second challenge was to ensure that the employees identified as future leaders exhibited the core values and demonstrated behaviors consistent with the company culture.
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SUCCESSION PLANNING

Case Study: Merging Succession Planning and Career Development to Increase Retention and Development at a Large Pharmaceutical Company

On August 8, 2011 | By Karen N. Caruso, Ph.D.
BUSINESS CHALLENGE Rapid growth and sales force expansion in recent years had provided sales professionals at all levels with opportunities for promotion and increased responsibility. During this expansion, the organization struggled to identify internal candidates to assume management positions and had to quickly prepare newly promoted managers to move the organization forward.
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PERFORMANCE MANAGEMENT

Great Employee Performance Management Means Back to Basics

On August 5, 2011 | By Karen N. Caruso, Ph.D.
Ensuring the achievement of organizational goals is dependent upon effective employee performance management. In our recently published Whitepaper entitled, Goal Alignment: How Successful Organizations Social-Network Performance Management, my colleague, Dr. Amanda Seidler, and I discuss the challenges organizations face in using goal setting and goal alignment to reap the benefits of effective employee performance management. Bottom line: Technology that is easy-to-use and seamlessly fits into your business processes will bring about success.
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360 DEGREE FEEDBACK

Deal Us In: Everyone Wants in on the Performance Appraisal Process Action

On August 2, 2011 | By Leah Groehler
As our clients gear up for the year-end performance appraisal process, we are frequently asked whether other stakeholders should participate in the feedback process. As more and more managers are taking on a larger span of control they often have less of a direct opportunity to observe the performance of each and every employee throughout the year. As you can imagine, this situation can result in a less-than-meaningful performance appraisal discussion. Add to this the fact that more employees are working in a team environment and therefore have the perfect opportunity to observe the performance of their peers and provide valuable feedback on strengths and development areas.
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360 DEGREE FEEDBACK

viaPeople Insight - July, 2011

On July 28, 2011 | By Karen N. Caruso, Ph.D.
The July, 2011 edition of viaPeople Insight brings together a collection of thought provoking and informative blog articles on 360 degree feedback and evaluation. 360 Degree Feedback - Worth the Hard Work: Learn to help your leaders clearly identify strengths and development needs from their feedback. Read the article.
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PERFORMANCE MANAGEMENT

Pulling Your Hair Out from the Performance Management Process?

On July 27, 2011 | By Karen N. Caruso, Ph.D.
3 Ways to Improve the Performance Management Process by Getting to the Heart of Performance Issues. As HR leaders and coaches, we all spend time supporting managers in the performance management process. We patiently listen to managers as they describe the problems that they are experiencing with an employee, the impact of these issues on performance, and coach them to discover ways for improving performance. Nonetheless, when all efforts fail managers end up at their boiling point. Sometimes we need to take a step back and help managers look more closely at why their efforts are falling short. We cannot effectively improve performance without first determining the true cause of the issue or problem….or we may be fixing the wrong problem.
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HR SOFTWARE

Crowdsourcing and Curating the Performance Evaluation Process

On July 22, 2011 | By Amanda Seidler
Human Resources has jumped on the crowdsourcing bandwagon - leveraging a unique form of the social phenomenon to create better Performance Evaluations. Crowdsourcing was originally coined by Wired Magazine in 2006 Wired and typically refers to businesses involving a community of anonymous people to achieve a particular task, collaborate on a specific project, or solve a challenging issue. Leveraging a crowd for business tasks that have traditionally only involved one or two employees has the benefit of enhancing decision-making and idea generation as diversified opinions, perspectives and expertise are contributed.
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