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PERFORMANCE MANAGEMENT

8 Benefits of Real-Time Feedback

On October 10, 2017 | By Karen N. Caruso, Ph.D.
The incorporation of continuous feedback into performance management is the most common change being made to performance management systems by organizations today. Implementing Real-Time Feedback as part of the performance management process will:
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360 DEGREE FEEDBACK

3 Tips for Implementing Crowd-Sourced Feedback in Performance Review

On February 15, 2017 | By Karen N. Caruso, Ph.D.
What is Crowd-Sourced Feedback? Crowd-sourced feedback is really the first performance management practice that has been driven by technology. This practice encourages feedback sharing across employees at all levels (i.e., upward, downward, peer-peer).
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PERFORMANCE MANAGEMENT

Driving Forces Behind the Performance Management Revolution

On February 7, 2017 | By Karen N. Caruso, Ph.D.
Performance Management is Evolving! Despite the efforts that have been made by talent management experts over the past several decades to design performance management processes that actually improve performance, performance management has come under heavy scrutiny over the past couple of years. It seems the list of complaints about performance management is endless...
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PERFORMANCE MANAGEMENT

Industrial Organizational Psychologists make a Big Bet on Performance Management

On January 31, 2017 | By Karen N. Caruso, Ph.D.
Industrial organizational psychologists are talent experts who study workplace issues of critical importance to business, including talent management, performance, coaching, assessment, selection, training, organizational development, and work–life balance. Each year the Society for Industrial Organizational Psychology surveys its membership to identify the 10 top workplace needs.
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PERFORMANCE MANAGEMENT

1:1 Performance Check-In Meetings Drive Employee Performance

On September 27, 2016 | By Karen N. Caruso, Ph.D.
Google’s famous Project Oxygen study identified that the most important thing that managers can do to be successful is to coach. This includes asking questions versus providing answers, providing constructive feedback and holding regular 1:1 meetings. In fact, they found that higher scoring managers are more likely than lower-scoring managers to have frequent 1:1 meetings with their team members.
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PERFORMANCE MANAGEMENT

7 Manager Tips for Mastering the 1:1 Performance Check-In

On September 15, 2016 | By Karen N. Caruso, Ph.D.
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PERFORMANCE MANAGEMENT

Three Reasons Why Managers Avoid Performance Reviews

On August 18, 2015 | By Karen N. Caruso, Ph.D.
We all know that formal performance review discussions between managers and employees are just one component of an effective performance management process. The performance review discussion can be a powerful tool in building the employee-manager relationship when it is part of a continuous performance management strategy.
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PERFORMANCE EVALUATION

The Clock is Ticking...5 Ways to Get Performance Reviews Done on Time

On November 15, 2013 | By Karen N. Caruso, Ph.D.
Employee performance reviews are one component of the employee performance management process but they are an important part. Completing performance review and holding meaningful performance review discussions gets a lot of attention during certain times of year from managers who need to complete them and HR leaders who need to ensure they get done.
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SUCCESSION PLANNING

Developing Future Promise - Use the 9 Box to Develop Talent in Succession Planning

On May 14, 2012 | By Karen N. Caruso, Ph.D.
Use the 9 Box to Develop Talent in Succession Planning, Part 2: Developing those with Future Promise In Part 1 of Use the 9 Box to Develop Talent in Succession Planning: Development at the Top, I outlined a set of recommendations for development individuals who have been identified as having high potential - those individuals who would be placed in the top row of the 9 box grid. In this installment, I will examine those in the center - individuals who have demonstrated some future promise and have been deemed as having a moderate level of potential. Talent development as part of the succession planning process must be individualized to meet the unique needs of each leader.
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360 DEGREE FEEDBACK

Have Things Really Changed? 360 Degree Feedback Mad Men Style

On March 19, 2012 | By Karen N. Caruso, Ph.D.
The much anticipated premiere of Mad Men Season 5 is March 25th. There are many reasons that die hard fans are drawn to the series, especially the charisma of Don Draper. Set in the mid-century workplace, Mad Men illustrates how many things have changed in organizations. Smoking is now forbidden and continental breakfast during meetings does not include Bloody Marys.
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