Every now and then I take a break from providing consulting and project management services to our clients and have the opportunity to speak to a prospective client who is in the market for a performance management system. It is truly a welcome opportunity as I have the chance to talk about the one-of-a-kind HR software systems we create for our clients. I have found that people are usually very pleasantly surprised, as all too often they are dealing with a less than optimal process that was compromised due to the limited capabilities of their current performance management software.