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Collette Clemens, Director, Organizational Development and Communication, Lands’ End

There are a lot of boutique Industrial Organizational psychology firms popping up right now. What sets viaPeople apart is that they’re grounded in HR. Other companies are more about the constraints of technology, but viaPeople works with people in mind. They have a willingness and ability to partner with you and meet your organization’s specific needs. I met Leah and Jim about five years ago when we were looking for better options to evaluate our leadership. We had a 360 process, but it didn’t help us identify and measure those qualities that were critical in making future hires. We met with 3-4 other vendors and found viaPeople to be very customer-centric and responsive. They offered a customized survey based on our values, which are very important to us. We were able to select what went into the reports and what didn’t. Everything viaPeople does is based in research. They don’t do things because someone else is doing it. And pricing-wise, they were very competitive. Year after year, we continue to invest in our 360 tool and I continue to refer viaPeople to friends and colleagues. Today, we’re also investing in their consulting services and we look forward to many more productive years to come.

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