Surveys are one of the most effective methods for gauging the attitudes, needs, expectations, and motivations of your customers and employees. viaPeople's survey tool is a web-based, fully hosted, and secure application that can be used across any size population to conduct employee opinion and engagement surveys, organizational climate surveys, customer satisfaction surveys, and training needs assessments. The viaPeople survey process allows you to collect both quantitative and qualitative information to inform accurate and objective decision-making critical to the success of your business.

Survey Features:

• Flexible Implementation Process - Our technology accommodates multiple instruments, scales, and a variety of different workflows.
• Report Options - Aggregate reports can be customized to summarize survey results by organizational level, functional role, geography, etc. Reports can be accessed online, via email, hard copy, or CD.
• E-mail Notification - E-mail notifications can be customized by content and frequency of distribution and operate within any e-mail system.
• Accuracy Enhancers - You can choose to turn on a detection feature which will "warn" raters if they commit rating biases.
• Paper-Based Surveys – While our survey process was designed as an online system, we understand not everyone has access to the Internet. That's why we routinely deliver a paper back-up process that enables all employees to participate.
• Real-Time Monitoring - Client Administrators can easily monitor survey progress within each department of the organization.

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