360 DEGREE FEEDBACK
Case Study: Measuring Leadership Effectiveness and Service Excellence Using 360 Degree Feedback at Ratner Companies
The largest privately-held chain of salons in the country, Ratner Companies operates Hair Cuttery (company-owned and franchised), BUBBLES, Salon Cielo and Spa, ColorWorks, and Salon Plaza. With nearly 1,000 salons, Ratner Companies supports more than 12,000 Stylists across 19 states. Visit Ratner companies at http://www.ratnerco.com.
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